Privacy Policy

Last updated: 24 - Feb - 2025

This Privacy Policy describes how Tholkappia Poonga collects, uses, and protects your personal information when you use our mobile application Tholkappia Poonga (“the App”), available on the App Store.

1. Information We Collect

We collect the following types of information when you use our App:

• Personal Information: This includes information such as your name, email address, or other contact information that you provide.
• Usage Data: We collect non-personal information about how you interact with the App, such as device type, operating system, app version, crash data, and usage statistics.
• Location Data: If the App uses location-based features, we may collect your location data (with your consent).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, improve, and personalize the App’s services.
• To analyze App usage and performance to improve user experience.
• To respond to inquiries, send notifications, and deliver customer support.
• To comply with legal obligations or enforce our terms and policies.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with third parties in the following cases:

• Service Providers: We may use third-party services to assist in operating the App, processing payments, or analyzing usage.
• Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a court order.

4. Data Security

We take appropriate measures to safeguard your personal information and protect it from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can review and update your personal information at any time through the App’s settings or by contacting us directly.
• Delete Your Data: You may request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: You can opt out of certain data collection practices, such as location tracking or notifications, by adjusting your device settings.

6. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App, and the date of the most recent revision will be indicated at the top of the page.

9. Contact Us